Orygent Subscription Terms

1. Supplier and offer

1.1 For direct purchases, the supplier is SMARTEDTECH SL, tax ID B66970831, Carrer Agricultura, 16, 1º, 9ª, 08320 El Masnou, Barcelona, Spain. These terms apply to paid Orygent plans and related services bought directly from Orygent.

1.2 Orygent is offered to businesses and a purchase is made for business purposes. The Website Terms (PUB-04) and, for personal data in the workspace, the Data Processing Agreement (DAT-01) also apply.

1.3 AI prepares material and makes recommendations. An authorised person approves consequential external steps. A connection to another account is limited to its account, purpose and scope; it is not blanket permission to send, spend, delete, hire or make legal commitments.

2. Plans and trial

2.1 Orygent has three plans: Mikro, Küçük and Standart. Every plan includes every feature; plans differ only in the number of people, guests and connections, as shown on the pricing page.

2.2 A new workspace starts with a free 14-day trial with the limits of the Standart plan. No payment card is needed for the trial, and the trial does not turn into a paid plan by itself.

2.3 When the trial ends without a paid plan, the workspace becomes read-only: your records stay visible and exportable, and changes are possible again as soon as a plan is chosen.

3. Prices and taxes

3.1 Prices are shown on the pricing page and again at checkout before you pay. Prices are in euros and exclude VAT.

3.2 A plan is billed monthly or yearly. The yearly price equals ten monthly payments. A launch offer, where shown, reduces the monthly price of a new subscription by the stated percentage for the stated number of months; the regular monthly price applies afterwards, and checkout shows both.

3.3 Country, customer tax status and tax identification determine tax treatment. VAT is calculated at checkout from the billing address and any tax identification number you provide; a reverse charge is applied only where the number is validated. The same currency and amount shown in the accepted order apply to the charge.

4. Contract formation and payment

4.1 The contract for a paid plan is formed when you complete checkout with the clearly labelled payment action. Before that you can review the plan, the billing interval, the total with taxes and these terms, and correct errors.

4.2 Payments are processed by Stripe Payments Europe, Ltd. The Operator does not store full card numbers. Payment is recorded only through verified events from the payment provider; a browser redirect or screenshot is insufficient. Duplicate charges are investigated and corrected.

4.3 The receipt and invoice name the parties, the plan, the price and tax, the term, and provide a durable copy.

5. Provision and conformity

5.1 We provide the agreed service with legally required care and conformity. Access to the paid plan starts when payment is confirmed. Delays, defects and service changes are communicated with the available statutory and contractual remedies. AI error risk does not exclude our own obligations. We do not guarantee an uncontracted business or financial outcome.

6. Renewal and cancellation

6.1 A plan renews automatically at the end of each monthly or yearly period until cancelled. Cancellation received before renewal prevents the next period.

6.2 Customers can cancel in the billing settings of the application, through support@orygent.com or by post, without a retention-only telephone obstacle. Cancellation takes effect at the end of the paid period; the confirmation states the last service day.

6.3 Price changes apply prospectively with at least 30 days’ notice before renewal; fixed yearly periods already paid are not rewritten.

6.4 Cancellation of renewal is different from account closure. Workspace data after cancellation is handled as stated in the Privacy Notice (PUB-02) clause 7 and DAT-01 clause 7.

7. Refunds

7.1 No general “all payments non-refundable” term applies. Refunds for defective or non-conforming supply, duplicate charges and mandatory rights are preserved. Refunds return through the original payment method without an undisclosed deduction.

8. Complaints, liability and law

8.1 Send the order reference and issue to support@orygent.com; do not send full card details. A person reviews consequential disputes.

8.2 The liability terms of the Website Terms (PUB-04) clause 7 apply. Spanish law governs, subject to mandatory law. The courts of Barcelona are chosen for a business dispute where that choice is legally valid. No mandatory remedy or access to a regulator is waived.