Orygent Legal Notice

1. Operator identity

1.1 Operator. This website and the services described in it are operated by SMARTEDTECH SL, a company incorporated in Spain with tax identification number B66970831, registered office at Carrer Agricultura, 16, 1º, 9ª, 08320 El Masnou, Barcelona, Spain, and contact address at Carrer Agricultura, 16, 1º, 9ª, 08320 El Masnou, Barcelona, Spain (the Operator). Electronic contact: legal@orygent.com. Telephone: +34 687 66 64 99.

1.2 Registry data. Registro Mercantil de Barcelona, Hoja B-501172.

1.3 Role. Unless a page or contract states otherwise, the Operator provides an information-society service. Where a third party supplies goods or services to you, that third party is identified before you commit to any order, and that third party is the contracting party for that supply.

1.4 Precedence. Where a signed agreement exists between you and the Operator, the signed agreement prevails over this notice to the extent of any conflict.

1.5 Orygent specifics. On orygent.com the Operator is the direct supplier of the Orygent service. No third-party provider sells goods or services through orygent.com; clause 1.3 therefore identifies the Operator as the contracting party for every order placed on this site. “Orygent” is a brand of SMARTEDTECH SL, offered as a SET Labs platform. The label “Orygent Lab” is a brand label and not a legal entity.

2. The service

2.1 Orygent is a work platform where micro and small businesses track their work on one screen: requests, quotes, collections, supplier follow-ups and documents. Every item shows its owner, the reason it is waiting and its outcome. AI assistance prepares drafts and suggestions; steps that involve money or contracts go ahead only with an authorised person’s approval.

2.2 The service is offered to companies, organisations and professionals acting for business purposes only. A natural person acting outside a trade, business, craft or profession may not open an account or subscribe.

2.3 Figures and screens shown on public pages as samples are illustrative and are labelled as such; they are not measurements of your workspace.

3. Contact routes

4. Intellectual property

4.1 The Operator and its licensors own the Orygent software, designs, trade marks, documentation and data compilations. Visitors may read public pages, link to them and use lawful quotation rights.

4.2 No licence is granted to copy, resell, reverse-engineer or extract the software or confidential records, or to use the Orygent or SET marks.

5. Complaints

5.1 Business customers and users send complaints to support@orygent.com. The Operator acknowledges within 2 business days and answers within 15 business days.

5.2 Disputes not resolved through support are governed by the governing-law and forum clause of the applicable terms (Website Terms PUB-04 for visitors; Subscription Terms CUS-03 for customers).

6. Versions

6.1 The header of each document states its version and effective date.

Service-specific terms

1. The customer appoints workspace administrators who manage users, roles and approval authority within the workspace. Steps with legal, financial or employment effect (for example a payment, a price, a discount or a contract) require approval by a person with the configured authority before they go ahead; the service does not take them automatically.

2. Personal data that the customer’s users place in the workspace is processed under the customer’s instructions as controller; the Data Processing Agreement (DAT-01) applies.

3. Outputs are recommendations and drafts; decisions are the customer’s.

AI assistance: disclosure, limitations and human review

1. Disclosure. Where you interact with an AI system (chat, voice or generated content), the Operator tells you so at the start of the interaction and labels AI-generated or AI-manipulated content in accordance with Article 50 of Regulation (EU) 2024/1689. A voice or persona representing a real person is used only with that person’s recorded permission.

2. Nature of outputs. AI outputs are generated from models and data that can be incomplete or wrong. They are information and assistance, not professional advice, and not a decision of the Operator. You remain responsible for decisions you take on the basis of an output. Where a decision has legal, financial, medical, educational or safety effect, the service routes it to a human reviewer or to you for decision, and the Operator does not make that decision automatically.

3. Human review. You may at any time request a human review of an AI interaction through support@orygent.com or the in-product support control; the Operator responds within 5 business days.

4. Permitted use. You will not use AI features to impersonate a person without permission, to generate unlawful content, to circumvent safety controls, or to extract or reverse-engineer models. The Operator may suspend AI features for breach.

5. Recordings and model use. Recordings, transcripts and uploads are used to provide the service to you. They are used to improve models only with your separate permission (purpose research_contribution), which you may withdraw at any time without affecting the service.