Modena Retail
Company core
34
Role twins
89%
Trust score
Store Ops
8 twins · 48 stores · 6 attention
Customer Care
6 twins · 38 tickets · 5 escalations
Inventory
5 twins · stock-aware
Finance
4 twins · 4 refund approvals queued
Marketing
5 twins · campaign-aware
Store HR
6 twins · scheduling + onboarding
Modena Retail
Where it lands
Four use cases that pay back in week one.
Store network
Each store becomes a department twin. District visibility is real-time. Out-of-stock and surge events route correctly.
Support load
Customer Care twins distribute load across stores. Escalations land on a human with full evidence pack.
Product knowledge
Twins speak the brand's certified voice. Returns and refund chains stay inside policy.
Campaign awareness
Marketing twin coordinates with store ops twins. No autonomous discount commits — every offer is gated.
Other sectors